Just the FAQs
Here are some helpful answers to frequently asked questions (FAQ).
How long will it take to receive my order?
We typically process and ship orders within 1-3 business days of receiving it. Once shipped, delivery times vary depending on your location and the shipping method selected during checkout.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination. Send us a message at dustoffrinkwear@gmail.com and we'll process your order outside of the man checkout.
Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your shipment.
What is your return policy?
We offer a 30-day return policy for unused and undamaged items. Please refer to our Return Policy for more information on how to initiate a return or exchange.
Do you offer customization or personalization services?
Not at this time but join our mailing list to find out when we do!
How can I contact customer support?
You can reach our customer support team via email at dustoffrinkwear@gmail.com. We strive to respond to all inquiries within 24-48 hours during regular business hours.
Are your products machine washable?
All our products are machine washable and do best on a cold cycle. We do not recommend you iron over the embossed Celly design:)
Do you offer wholesale or bulk discounts?
Yes, we offer wholesale pricing and bulk discounts for larger team orders. Please contact us for more information on wholesale pricing and minimum order quantities.
Can I cancel or modify my order after it has been placed?
We begin processing orders immediately to ensure prompt delivery. Therefore, we recommend contacting us as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.
Have a question that wasn't answered here? Visit our Contact Us page and drop us a line.